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Terms of Use

Understand the rules for using Chartiin’s website, services, and analytics tools.

Last Updated: 2025-04-18

Welcome to Chartiin ("Chartiin", "Company", "we", "our", or "us"). These Terms of Use ("Terms") govern your access to and use of our website located at www.chartiin.com (the "Site") and any related content, features, or services (collectively, the "Services"), including our data analytics and visualization tools.

By accessing or using our Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Site or Services.

1. Eligibility

You must be at least the age of majority in your jurisdiction (and in any case at least 18 years old) and, where you act on behalf of a business, have the authority to bind that business, to use the Services. By using the Site or Services, you represent and warrant that you meet these requirements.

2. Use of the Site and Services

You agree to use the Site and Services only for lawful purposes and in accordance with these Terms and any applicable agreements. You may not:

  • Use the Services in a way that violates applicable laws or regulations (including data protection, IP, and sector‑specific rules);
  • Attempt to gain unauthorized access to any portion of the Site, Services, accounts, systems, or networks;
  • Interfere with or disrupt the integrity or performance of the Services;
  • Use any automated means (such as bots, crawlers, or scrapers) to access the Services in a manner that imposes an unreasonable load on our infrastructure, except as expressly permitted under a written agreement;
  • Upload, transmit, or otherwise make available any viruses, malware, or harmful code;
  • Use the Services to process data that you are not authorized to process or to create dashboards or reports that violate third‑party rights or applicable law.

We may suspend or terminate your access to the Site or Services if we believe you have violated these Terms or pose a risk to our systems, other users, or third parties.

3. Customer Analytics Data

If you connect or upload data for analytics and visualization through the Services ("Customer Analytics Data"):

  • You retain all rights to your Customer Analytics Data, subject to the licenses and permissions you grant to us under any applicable agreement;
  • You are responsible for the accuracy, legality, and appropriateness of Customer Analytics Data and your use of it in dashboards and reports;
  • We process Customer Analytics Data in accordance with our Privacy Policy and any applicable data processing agreements.

We may use aggregated or de‑identified information derived from Customer Analytics Data and usage of the Services to improve our products, performance, and reliability, provided that such information does not identify you or your organization.

4. Visualizations, Dashboards, and Content

The Services may allow you to create visualizations, dashboards, reports, and other content ("Customer Content"):

  • You are responsible for Customer Content and ensuring it does not infringe or violate any third‑party rights or applicable law;
  • We may use Customer Content in limited ways to operate and provide the Services (for example, caching or rendering visualizations), but we do not claim ownership over your Customer Content.

5. Intellectual Property

All content and technology underlying the Site and Services (excluding Customer Analytics Data and Customer Content), including software, documentation, designs, and trademarks (collectively, "Chartiin Materials"), are owned by or licensed to Chartiin and protected by intellectual property laws.

Subject to your compliance with these Terms and any separate agreements, we grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Site and, where applicable, the Services for your internal business purposes.

You may not:

  • Copy, modify, distribute, or create derivative works based on Chartiin Materials, except as expressly permitted in a written agreement;
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying structure of our software, except to the extent permitted by law and only after providing us with prior written notice;
  • Remove or alter any proprietary notices or branding.

6. Third‑Party Services and Data Sources

The Services may allow or require you to connect to third‑party data sources, applications, or services. Your use of those third‑party offerings is subject to their own terms and policies. We are not responsible for:

  • The availability, performance, or security of third‑party services;
  • The accuracy, completeness, or legality of third‑party data.

We do not grant you any rights or licenses to third‑party software or data beyond what is expressly provided by those third parties.

7. Disclaimers

The Site, Services, and all related content and outputs (including visualizations and reports) are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including:

  • Warranties of merchantability, fitness for a particular purpose, and non‑infringement;
  • Warranties that the Services will be uninterrupted, error‑free, secure, or compatible with your systems;
  • Warranties regarding the accuracy, completeness, or reliability of any outputs or analyses.

8. Limitation of Liability

To the fullest extent permitted by law, Chartiin, its affiliates, and their respective directors, officers, employees, and agents shall not be liable for:

  • Any indirect, incidental, consequential, special, punitive, or exemplary damages; or
  • Any loss of profits, revenue, business, goodwill, or data,

arising out of or in connection with your use of or inability to use the Site, Services, or outputs, even if we have been advised of the possibility of such damages.

Our aggregate liability arising out of or relating to these Terms or your use of the Site or Services shall not exceed the greater of (a) the amounts you paid to us for the Services giving rise to the claim during the twelve (12) months prior to the event giving rise to the claim, or (b) one hundred (100) U.S. dollars, unless applicable law requires a different minimum amount.

9. Indemnification

You agree to indemnify, defend, and hold harmless Chartiin, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your violation of these Terms;
  • Your misuse of the Site, Services, or outputs;
  • Your violation of applicable law or the rights of any third party.

10. Governing Law and Jurisdiction

These Terms and your use of the Site and Services are governed by and construed in accordance with the laws of the jurisdiction in which Chartiin is organized or primarily operates, without regard to conflict of law principles.

To the extent permitted by law, you agree that any disputes arising out of or relating to these Terms or the Site or Services shall be subject to the exclusive jurisdiction of the courts located in that jurisdiction. We may seek injunctive or other equitable relief in any competent court.

11. Changes to the Terms

We may update these Terms from time to time. Any changes will be effective when posted on this page, and the updated "Last Updated" date will be indicated above. Your continued use of the Site or Services after the changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms or the Site or Services, please contact:

Chartiin
447 Broadway, 2nd Floor
New York, NY 10013
United States
Phone: (941) 239-7004
Email: team@chartiin.com